Privacy Policy
Last updated: October 2, 2024
This Privacy Policy describes how Brendora (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from brenora.store (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect:
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details: name, address, phone number, email.
- Order information: name, billing/shipping address, payment confirmation, email, phone number.
- Account information: username, password, security questions.
- Shopping information: items viewed, added to cart or wishlist.
- Customer support information: messages you choose to include in communications with us.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). This may include device information, browser information, network connection, IP address, and other interaction data.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies who support our Site, such as Shopify.
- Payment processors who collect payment information to fulfill your orders.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information to provide the Services, including to:
- Provide Products and Services: Process your payments, fulfill your orders, and facilitate returns and exchanges.
- Marketing and Advertising: Send promotional communications and show you ads for products or services.
- Security and Fraud Prevention: Detect and investigate fraudulent or illegal activity.
- Communicating with You: Provide customer support and improve our Services.
Cookies
Like many websites, we use Cookies on our Site to improve your experience. You can choose to manage your Cookies through your browser settings. However, blocking Cookies may negatively affect your user experience.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:
- Vendors or third parties who perform services on our behalf (e.g., payment processing, fulfillment, customer support).
- Business and marketing partners, including Shopify, who use your information in accordance with their privacy policies.
- Legal obligations: To comply with applicable laws, enforce terms of service, or protect our rights.
SMS / MMS Text Message Marketing Program Privacy Policy
Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary.
User-Generated Content
The Services may enable you to post product reviews and other user-generated content. Any content submitted will be public and accessible by anyone.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information about children.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the rights to access, delete, correct, and restrict processing.
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.
Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Contact
If you have any questions about our privacy practices or this Privacy Policy, please contact us at.................gmail